Focus on a solution’s acceptance to calculate the ROI of change management.
Determine the degree of mitigation activities necessary by measuring the gap between the current and target level of change acceptance.
For leaders, change practitioners and anyone affected by a change, the process to implement it can be complex and challenging. Follow the eight must-do steps before and during a change implementation to set up any initiative for success.
When people within an organization are required to change, it is common for them to emotionally identify with the current state. --- The idea of change can trigger an emotional response. Even before a change is initiated, employees and leaders...
What to do when success depends on changing the culture of an organization
If there is interest to define the ROI of change management, answer these four questions