So much is being written today about the tools to use in a well-managed change. But tools are only that: the forms and formats to gather data and build plans. Those tools are used in a process of managing change. That process is the core of a well-managed change.
This download describes that process -- the core of a change management methodology that lays out the action steps in which tools are used in order to take control over the change and address the issues and concerns of the people impacted.